Is patient information kept private and secure?
Yes — we set it up with appropriate safeguards and your requirements in mind, and keep a human in the loop for anything clinical. It is assistive and never replaces clinical judgment.
ProvenForge for Small Business
AI for clinics: a calmer front desk and a fuller schedule
Your front desk is drowning in calls, no-shows are quietly costing you thousands, and past patients drift away. We set up AI that books and reminds, answers the routine patient questions, and brings lapsed patients back — so your team can focus on care.
The problems you're living with
- A front desk overwhelmed by phone calls and the same questions all day.
- No-shows and last-minute cancellations leaving expensive gaps.
- Past patients who never came back for their next visit.
- Reviews that don't reflect the quality of your care.
What we set up for you
- Appointment booking + smart reminders Fewer no-shows, less phone load.
- Patient FAQ assistant Answers hours, prep, insurance, and pricing questions 24/7, in your voice.
- Recall & reactivation Automatically reaches out to patients due for their next visit.
- Review management Requests and helps respond to reviews to build your reputation.
A note on privacy: patient information is handled carefully, with the right safeguards and a human in the loop for anything clinical. This is assistive — it never replaces clinical judgment.
Clinic AI — FAQ
Does this comply with health-privacy regulations?
We build it with privacy safeguards and your rules in mind, but health-privacy requirements vary by country and practice — confirm the specifics with your own compliance or legal advisor before going live.
Will patients know they're talking to AI?
For routine tasks — booking, reminders, common questions — it works in your practice's voice. Anything clinical is routed to your team, not answered by AI.
Can it book and reschedule appointments in our system?
In most cases yes — it connects to common practice-management and booking tools. We confirm your exact setup on the free session.
How does it actually reduce no-shows?
Through timely, personalized reminders and easy rescheduling, so patients confirm or move appointments instead of simply not showing — closing the expensive gaps in your schedule.
Can it answer insurance, pricing, and preparation questions?
Yes — the routine, non-clinical questions your front desk answers all day, 24/7 and in your voice, freeing your staff for patient care.
Will this replace our front-desk staff?
No — it takes the repetitive phone and message load off them so they can focus on patients in front of them. It supports your team, it does not replace it.
How does patient reactivation work?
It can automatically reach out to patients who are due for their next visit or haven't been back in a while, bringing in revenue you're currently leaving on the table.
Can it handle patients in both English and Spanish?
Yes — it can communicate with your patients in both languages, which matters across the US and Latin America.
Does it answer clinical or medical questions?
No. Clinical questions are always routed to your qualified staff — the AI handles scheduling and routine, non-clinical information only.
How fast can it be set up, and what does it cost?
Core setups are typically live in days. Packages start around $1,500 (illustrative) plus an AI Care plan; we confirm scope and the privacy setup on your free session.
This page is informational and not medical or legal advice.
Big-league AI, your size.
Find your highest-payoff automation — free.
A short AI Quick-Win Session and a one-page plan of what would save or earn you the most. No obligation.